Privacy Policy
This Privacy Policy describes how www.alnuqat.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have questions, require more information about our privacy practices, or wish to file a complaint, please contact us by email at alnuqat.support@example.com or by mail at:
AlNuqat
PakArab, Lahore
Collecting Personal Information
When you visit the Site, we collect information about your device, interactions with the Site, and details necessary to process purchases. Additional information may be collected if you contact us for support. “Personal Information” refers to any data that identifies an individual, as outlined below:
Device Information
Purpose of collection: To load the Site accurately and analyze usage for optimization.
Source: Automatically collected via cookies, log files, and similar technologies.
Disclosure: Shared with our processor Shopify [and other service providers as needed].
Personal Information collected: Web browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and interaction patterns.
Order Information
Purpose of collection: To fulfill orders, process payments, arrange shipping, communicate updates, screen for fraud, and provide relevant offers.
Source: Provided directly by you.
Disclosure: Shared with Shopify, payment gateways, and shipping partners.
Personal Information collected: Name, billing/shipping address, payment details (credit cards, etc.), email, and phone number.
Customer Support Information
Purpose of collection: To resolve inquiries and provide assistance.
Source: Provided directly by you.
Disclosure: Shared with customer support tools [e.g., Zendesk, Freshdesk].
Personal Information collected: Communication history and relevant order details.
Minors
The Site is not intended for individuals under [INSERT AGE]. We do not knowingly collect Personal Information from children. Parents/guardians may contact us to request deletion of unintended data.
Sharing Personal Information
We share Personal Information with service providers to deliver our services:
Shopify powers our online store. Learn more: Shopify’s Privacy Policy.
Legal compliance: We may disclose information to comply with laws, subpoenas, or protect our rights.
Behavioural Advertising
We use Personal Information for targeted ads:
Google Analytics: Understand customer behavior. Opt-out here.
Shopify Audiences: Enables ads to buyers interested in similar products.
Opt-out links:
Digital Advertising Alliance
Using Personal Information
We use your data to:
Process orders, payments, and shipping.
Send updates and promotional offers (with consent).
Lawful Basis (GDPR)
For EEA residents, we process data under:
Your consent;
Contract performance;
Legal obligations;
Legitimate interests.
Retention
We retain order information unless you request erasure (see “Your Rights” below).
Your Rights
GDPR (EEA): Access, correct, or delete your data. Contact us to exercise these rights. Data is processed in Ireland and transferred globally per Shopify’s GDPR Whitepaper.
CCPA (California): Right to know, delete, or opt-out. Contact us or designate an authorized agent.
Cookies
We use cookies to enhance your experience. Key cookies include:
Name Function Duration
_shopify_country Checkout localization Session
cart Shopping cart retention 2 weeks
_tracking_consent Privacy preferences 1 year
Manage cookies via browser settings or visit www.allaboutcookies.org.
Do Not Track
We do not alter data practices in response to “Do Not Track” signals.
Changes
This policy may be updated periodically for operational, legal, or regulatory reasons.
Complaints
If unsatisfied with our response, contact the Saudi Data & AI Authority (SDAIA) or your local data protection authority.
Last updated: [Insert Date]
Note: Replace placeholders (e.g., [INSERT AGE], support email, address) with your brand’s details. Consult legal counsel for compliance with Saudi Arabian regulations.